UX Research & Product Design · WellNest · 2025
A mobile experience supporting cancer survivors through the emotional, social, and mental-health challenges that surface once treatment ends and the medical system stops checking in. I led UX research, user interviews, and usability testing across the project.
The problem
Survivors describe life after cancer as stepping out of a storm with no map for what comes next. Once the medical system stops checking in, they lose structured support, frequent contact, and the sense of belonging that came from the treatment community — many report feeling unsupported, isolated, or “left hanging.”
Research lead
I took the lead on UX research, user interviews, and usability testing, and supported the team through concept development, user flows, and prototyping — keeping every decision grounded in empathy and evidence rather than assumption.
My family wants to take it all over for me, but they can't. The other girls understand. When you have to get another infusion or another operation, they know exactly what it feels like.
Solution
Direction
The visual identity leaned into calm, grounding tones and inclusive imagery — a deliberate step away from the clinical language survivors said they were tired of, toward something that felt safe and human.
Process
We built the persona Beatrice, mapped her emotional journey, and used the MoSCoW method to focus on tools that guide without overwhelming. Low- and mid-fi prototypes were tested with survivors, leading to clearer onboarding and friendlier mood-tracking copy.
What we built
